Exchange Online - Configure Email Rules

Issue/Question

  • How do I configure email rules in Exchange Online?

Environment

  • Oregon State University
  • Exchange Online

Explanation

Email rules allows you to control what happens to incoming emails; for example, you can use them to automatically sort messages to a folder or to delete junk mail. The steps below will walk you through the process of creating a rule.

Resolution

Outlook for Microsoft 365, Outlook 2019, Outlook 2016

For steps to create and manage rules in the Outlook desktop client, see Microsoft's documentation here: https://support.microsoft.com/en-us/office/manage-email-messages-by-using-rules-c24f5dea-9465-4df4-ad17-a50704d66c59

Outlook on the Web

For steps to create and manage rules in Outlook on the Web, see Microsoft's documentation here: https://support.microsoft.com/en-us/office/use-inbox-rules-in-outlook-on-the-web-8400435c-f14e-4272-9004-1548bb1848f2

Assistance

For assistance, contact the Service Desk.