Duo - Sign-up Not Working

Issue/Question

• I can't sign up for Duo - it says "Enter a Bypass Code"

Environment

• Oregon State University
• Employee, Student or Associate
• ONID Account
• Duo

Resolution

If Duo sign-up was not successful, you may get stuck at a screen asking you to enter a bypass code. To resolve the issue:

1. Wait 1 hour
2. Visit duo.oregonstate.edu and try the sign-up process again
3. Please make sure to complete all sign-up steps; you need to login with Duo once (via passcode or Duo push) to complete the setup

For assistance, contact the IS Service Desk.