Duo - Sign-up Not Working

Issue/Question

  • I can't sign up for Duo - it says "Enter a Bypass Code"

Environment

  • Oregon State University
  • Employee, Student or Associate
  • ONID Account
  • Duo

Resolution

If Duo sign-up was not successful, you may get stuck at a screen asking you to enter a bypass code. To resolve the issue:

  1. Wait 1 hour
  2. Visit duo.oregonstate.edu and try the sign-up process again
  3. Please make sure to complete all sign-up steps; you need to login with Duo once (via passcode or Duo push) to complete the setup

 

For assistance, contact the IS Service Desk.

 

Details

Article ID: 78647
Created
Mon 5/20/19 3:53 PM
Modified
Fri 5/8/20 4:15 PM

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