Issue/Question
- How do I install ArcGIS?
- How do I uninstall ArcGIS?
Environment
- Oregon State University
- Employee or Student
- Windows
- ArcGIS
- Citrix
License Restrictions
Available for OSU faculty, staff and students on institutional or personally-owned devices or computers for use in education and non-commercial research.
Also availble through Citrix
Resolution
If connecting from off campus, make sure to connect to the Campus VPN in order to access the software server.
Before proceeding, make sure .NET Runtime 6.0.5 or above is installed! The package for ArcGIS Pro will fail to create the installer if you proceed without it!
You can grab the installer for .NET 6.0 Runtime on Windows here.
ArcGIS Pro Named User License
- Open Windows File Explorer and enter \\software.oregonstate.edu into the address bar.
- Enter your username as onid\username and ONID password if prompted.
- Navigate to Software -> ArcGIS -> ArcGIS_Pro.
- Find the folder for the desired version and copy ArcGIS_Pro_[VERSION].exe to the desktop.
- Version will change will each new version of ArcGIS, there should only be one ArcGIS_Pro.exe in the folder. There's also update patches and an optional help installer for offline machines.
- Right click on ArcGIS_Pro_[VERSION].exe and select "Run as Administrator".
- Once installed, open ArcGIS Pro. This will prompt to sign in.
- Select "Your AcrGIS organization's URL" and enter "OSUGISci" in the login URL field.
- Click the "Oregon State University" and sign in with ONID username and password.
- Once signed in, click on the settings button in the bottom left of the screen -> about -> update.
- Alternatively, there is a .msp patch available in the software folder for manual updating (useful for non-networked machines).
ArcGIS Pro Single User License
As of September 2024, all ArcGIS Pro licenses are named user and there is no longer single user license files to apply.
ArcGIS 10.X.X (ArcGIS Desktop)
- ArcGIS Desktop has been depricated and is no longer available. Users will need to use ArcGIS Pro using the steps above to continue access.
Uninstall
To uninstall ArcGIS, remove it from Programs and Features.
Assistance
For assistance, contact the Service Desk.