Issue: Canvas - Name in Profile is Incorrect

Issue/Question

  • My name in my Canvas profile is incorrect.

Environment

  • Oregon State University
  • Student or Instructor
  • Canvas

Cause/Explanation

An automated process synchronizes names from our Banner system to Canvas. However, sometimes the name displayed in Canvas is not updated when a name changes in Banner (e.g. a name-in-use change or legal name change).

Resolution

  1. Ensure that a name-in-use change has been completed with the Registrar's Office, or that your legal name is correct in the Registrar's Office.
  2. Send an email to Canvas@oregonstate.edu with a short note about the discrepancy between the information in the Registrar's Office and Canvas.

See the links below for more information on updating your name-in-use.

Details

Article ID: 95752
Created
Mon 1/13/20 11:59 AM
Modified
Tue 8/11/20 8:48 AM