ONID - How to Request a Username Change

Issue/Question

  • How do I request a change of my ONID username?

Explanation

ONID usernames are formed by using up to seven characters of the last name, one or more characters of the first name, and a number, if needed, to form a unique username. No other format is available.

ONID username changes may be requested for the following reasons:

  • Legal Name change due to marriage, divorce, etc.  Legal name change must be processed by HR or the Registrar prior to the change in ONID.  
  • Some specific circumstances that are reviewed on a case-by-case basis.  This includes cases of inappropriate usernames.

Please note:

  • If your legal name or name-in-use at OSU changes, you are not required to change your username.
  • If you change your legal name or name-in-use at OSU, your username will not automatically be changed; if you want to change it, you will need to put in a request (see below).
  • If you are an employee and want to change your first.last@oregonstate.edu email address, you should contact your local IT support organization. The username change process does not change first.last@oregonstate.edu email addresses.
  • If you are a student or employee and change your username, your username@oregonstate.edu email address will also change.
  • Changing a username can impact your ability to login to other systems or access data; see below for possible consequences before requesting a username change.

 

Resolution

Students

  1. For name changes, use the Biographical Changes Form on the Office of the Registrar's site to update your legal name or name-in-use in OSU's systems.
  2. Submit a ticket to the Service Desk using the Request an ONID User name change form to initiate an ONID username change.

Employees

  1. For name changes, complete the Name Change form on the OSCAR website.
    1. Check the Requested Action
    2. Fill out the first line, Your new name as it should appear in the OSU directory, and your OSU ID number
    3. Print and sign the form
    4. Send it your HR representative(s) in your business center.  If you do not know who to contact in your business center, use the Find My Business Center page to find the correct contact information 
  2. Submit a ticket to the Service Desk using the Request an ONID User name change form to initiate an ONID username change.

 

Possible Consequences:

  • Your ONID email address will change.  Email sent to your old ONID email address will be still be delivered to your mailbox, but you should provide your contacts with your new email address. When you send ONID email, your new email address will appear in the FROM field.
  • ONID services. ONID File Services, Personal Web Pages, and ONID Web Database can be changed while preserving your access. However, your Personal Web Page URL (http://people.oregonstate.edu/~username) will change, and shell scripts that contain your username or home directory path will need to be updated.
  • Access to some services will be temporarily disrupted while waiting for the username to be updated across all systems. These services include, but are not limited to, Canvas, EmpCenter, and Office365.  Most of these services will update to include your new username during the overnight hours.
  • Docusign: you will need to update your name and signature in Docusign.
  • Mobile devices and computers may need to be reconfigured to access email and to update file sync tools such as Box Drive/Sync, Google Drive sync, or OneDrive sync.
  • Office365:
    • Documents you have shared via links from Office365 may be broken because they contain your username in the sharing URL.  You will need to re-share those documents.
    • Syncing OneNote notebooks created with previous ONID username may encounters errors.
    • If you have Office 365 Pro Plus installed, you may need to sign out and sign back in with your new username@oregonstate.edu
  • Transaction/activity-tracking histories tied to your former username in applications may not transfer to your new username.
  • Access to other applications may not transfer automatically, and you will need to request access for your new username from the application support organization.  This includes Drupal access. The Service Desk can facilitate these changes if you are not sure who to contact.
  • Non-OSU web sites: if you have used your ONID Google account to login to non-OSU web sites, you may lose access to those web sites (your access may be based on your email address).  OSU cannot assist in resolving access issues for services not directly affiliated with OSU.
  • InterLibrary Loan: Previous ONID username ILL accounts are no longer accessible after a username change.  You will need to create a new InterLibrary Loan (ILL) account. After your username change, contact the Library to merge your old and new ILL accounts.
  • Unforeseen or less common consequences may occur.

 

For assistance, contact the IS Service Desk.

Details

Article ID: 45772
Created
Thu 1/4/18 9:58 AM
Modified
Fri 3/6/20 4:43 PM