Adobe CC - Install/License

Issue/Question

  • How do I install Creative Cloud?
  • What's the difference between a named user license and a device license?

Environment

  • Oregon State University
  • Employee
  • Student*
  • Graduate Student*
  • Windows
  • MacOS

License Restrictions

Available for OSU faculty, staff and students on institutional computers for use in education and non-commercial research.

  • Named user license - Authenticated with a user's onid credentials.  Installation is allowed on up to two devices. Trying to log into a third device will prompt to log out of one of the other devices.
  • Shared device license - A license for a device shared by individuals within a college unit or department.  The applications may be used by all individuals granted access to the device.  Each device must have a separately purchased license. Only allowed on OSU owned computers.

To obtain a license, please fill out the form at https://oregonstate.teamdynamix.com/TDClient/1935/Portal/Requests/TicketRequests/NewForm?ID=3HUNXiHOjEo_

**STUDENTS EMPLOYEES:  Do NOT submit this form without a departmental index number from your OSU job supervisor.**

 

Installation Steps

Named User License

  1. Once a named user license is granted, navigate to creativecloud.adobe.com.
  2. Click on "Download Creative Cloud".
  3. Run the installer.
  4. Once installed, login with your ONID Username@oregonstate.edu and click continue.
    NOTE: If you have signed up for a personal Adobe account with your @oregonstate.edu account previously, it will prompt which account to use - Federated or Adobe. The Federated login is the OSU managed account and will have licenses assigned by the University attached to it.
  5. This will redirect to OSU Login; login with ONID username and password.
  6. Once logged in, individual apps can can be downloaded and installed.

Device License

  1. Once a device license is granted, a ticket will be submitted with the IS Service Desk to start the installation process on the desired machine.
    NOTE: This may require coordination with another IT department depending on if admin credentials are needed.
  2. This will install ALL of the Adobe CC apps.

Install Troubles/You don't have access to manage apps

For assistance, contact the IS Service Desk.

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Details

Article ID: 97278
Created
Mon 2/3/20 3:09 PM
Modified
Fri 5/28/21 3:01 PM