Issue/Question
- How do I install Creative Cloud?
- What's the difference between a named user license and a device license?
Environment
- Oregon State University
- Employee
- Student*
- Graduate Student*
- Windows
- MacOS
License Restrictions
Available for OSU faculty, staff and students on institutional computers for use in education and non-commercial research.
- Named user license - Authenticated with a user's onid credentials. Installation is allowed on up to two devices. Trying to log into a third device will prompt to log out of one of the other devices.
- Shared device license - A license for a device shared by individuals within a college unit or department. The applications may be used by all individuals granted access to the device. Each device must have a separately purchased license. Only allowed on OSU owned computers.
To obtain a license, please fill out the form at https://mysupport.oregonstate.edu/esp?id=sc_cat_item&table=sc_cat_item&sys_id=633c95fa97ed8ed01b28bf98c253afa1
**STUDENTS EMPLOYEES: Do NOT submit this form without a departmental index number from your OSU job supervisor.**
Installation Steps
Named User License
- Once a named user license is granted, navigate to creativecloud.adobe.com.
- Click on "Download Creative Cloud".
- Run the installer.
- Once installed, login with your ONID Username@oregonstate.edu and click continue.
NOTE: If you have signed up for a personal Adobe account with your @oregonstate.edu account previously, it will prompt which account to use - Federated or Adobe. The Federated login is the OSU managed account and will have licenses assigned by the University attached to it.
- This will redirect to OSU Login; login with ONID username and password.
- Once logged in, individual apps can can be downloaded and installed.
Device License
- Once a device license is granted, a ticket will be submitted with the IS Service Desk to start the installation process on the desired machine.
NOTE: This may require coordination with another IT department depending on if admin credentials are needed.
- This will install ALL of the Adobe CC apps.
Install Troubles/You don't have access to manage apps
For assistance, contact the IS Service Desk.