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What do to if you forgot your Duo device.
How to reactivate your phone for Duo.
Using Duo with a mobile device is the recommended option.
How to replace a phone used for Duo two-step authentication.
How to use the Duo 12-hour "remember me" feature.
Alternate contact information is used to recover your ONID account when you lose or forget your password.
Duo hardware tokens are a good option if you don't have a smartphone, or if you need a second Duo device.
How to add, remove, reactivate or deactivate Duo devices.
How to remove or replace a hardware token.
How to get a temporary Duo code ahead of time.
How to confirm you are enrolled in Duo two-step login.
Troubleshoot Duo hardware token display.