MS Teams - Getting Started

Issue/Question

• How do I get started with Microsoft Teams?

Environment

• Oregon State University
• Employee, Student or Associate
• Microsoft Teams

Resolution

Microsoft Quick Start Guide

For a quick overview of Teams features, see Microsoft's quick start guide for Teams. You can also click on the links in the Quick Start Guide to learn how to sign in, chat, share files, and set up your mobile app.

Articles in this Knowledge Base

Review the following articles in this knowledge base to get started with Teams at OSU:

• How to login
• Install Teams App
• Types of Teams, Teams Versus Chat
• Create/Archive/Delete a Team
• Invite Members to a Team
• Configure Notifications
• Configure Camera and Microphone
• Set Status
• File collaboration: OneDrive versus Teams and SharePoint

Frequently Asked Questions, Known Issues, Tips

FAQs:

• Q: How do I see who is here?
  A: Right-click on the team name and select "Manage Team". Active team members have a green check mark next to their name. Members can see all channels.
• Q: Does Teams support private channels?
  A: Yes. For more information, see: Create a Private Channel
• Q: How do I change the team owner?
• A: See Change a Team Owner
• Q: How do I chat with external users?
  A: See: Chat with External Members or add Guests to a Team

Known Issues and Tips:

• "Reports to" Shows Incorrect Name
• Add a Non-Person Account to Teams?
• Can I Block Someone in Teams Chat?
• Can I Delete a Post in a Team?
• Can't Add Reaction to Message During a Meeting
• Can't Login or "You're Missing Out" Message
• Can't Login, Error "We've run into an issue. Please try signing out and back in."
• Can't Set Profile Picture in Teams
• Channel Calendar Does Not Work - "Your calendar needs setting up"
• Don't See Calendar Option
• Disable Automatic Startup
• ​​​​​​​Email Notifications for Chat not Working
• Status in Teams Does Not Match My Calendar
• MS Teams and Exchange Online - Student Login Issues

Assistance

For assistance, contact the Service Desk.