Articles (15)

Pinned Article Box - Account Types and Eligibility

Information about eligibility for Box.

Box - New Box User Interface (UI)

Box's new UI to be released to OSU's Box Account on February 16, 2021

Box Collections Feature

Box Collections provides the ability to organize your Box content in logical groups of your choice to fit your needs and preferences. Collections can include files and folders you own and that have been shared with you as a collaborator. Collections are unique to your account and do not affect anyone else's access to shared content.

Box drive vs Box sync

Box sync vs Box drive

Box: University Relations and Marketing - Downloads: Error "Oops! We can't seem to find the page you're looking for"

When browsing University Relations and Marketing - Downloads, and error "Opps! We can't seem to find the page you're looking for" displays when attempting to access files and folders. Changing folder view in Box to "List View" resolves the issue and provides access to the files.

End of Support for Box in iOS 10

Upon the release of iOS 12, Box will no longer be supporting iOS 10. To continue using Box on your iPhone/iPad, be sure to keep your device up to date.

New Employee Cannot Access Box

New employees may receive an "Access Denied" message when trying to access Box.

Windows, Mac - Box Drive - upgrade by 11/12/2018 to retain full functionality

Unable to log-in to Box Drive. Upgrade the Box Drive application to resolve the issue.